Payment and Delivery Terms - Jāņa Ziedi
Payment and delivery terms - SIA "Jāņa Ziedi"
Delivery terms
SIA "JĀŅA ZIEDI" (hereinafter referred to as Seller) delivers flowers and gifts Riga area and In the Baltic Seaoffering customers a choice of a specific delivery date and time interval.
Our priority is fast, accurate and careful delivery that makes both the sender and the recipient happy.
1. Delivery time and planning
- In Riga - approximately 2 hours from the date of payment.
- In the Baltic Sea - approximately 3-4 hours.
At the time of order the customer can choose a specific delivery date and time interval (e.g. 10:00-13:00, 14:00-17:00, etc.) We aim to deliver at the exact time you choose, but unforeseen circumstances (traffic, weather) may cause slight delays.
2. Delivery prices
| Region | Price (EUR) |
|---|---|
| Riga city centre | 3.00 |
| Riga districts/neighbourhoods | 5.00 |
| Jurmala | 15.00 |
Delivery charge Calculated automatically in Rigabased on the address you entered.
For delivery to Pierīga (e.g. Ādaži, Mārupe, Salaspils, etc.) contact us:
3. Free delivery
For all orders above 35.00 EUR, delivery Free within Riga.
The free delivery condition is applied automatically at the time of order.
4. If the beneficiary cannot be reached
Re-delivery or additional charges may apply in the following cases:
- The recipient cannot be found at the time and address indicated;
- Address or delivery time is subject to change at the last minute;
- The beneficiary is more than 30 minutes upon courier's arrival.
If the delivery address is changed to a location more than 10 km from the original address, we reserve the right charge extra or refuse delivery.
5. Orders on public holidays and busy days
Holidays (14 February, 8 March, Mother's Day etc.), as well as in the most popular in name days, orders increase significantly.
To guarantee on-time delivery, please order for the following dates at least 2 days in advance.
On these days, the specific delivery times may be limited or flexible.
6. Modification and cancellation
- Changes to or cancellation of an order may be made no later than 3 hours before the selected delivery time.
- Later changes may not be enforceable.
7. Responsibility and accuracy
- We we accept no liability for delays or failure of delivery if the order specifies incorrect or incomplete information.
- Delivery times are kept as accurate as possible, but occasionally there may be delays due to external circumstances.
Payment terms
SIA "JĀŅA ZIEDI" offers convenient and safe prepayment optionsto ensure fast and accurate order fulfilment.
1. Payments with Walletto
The customer can only make a payment through Walletto payment platform
Once payment is made, the system automatically registers the payment and the order is processed without delay.
2. Bank payment cards
We accept payments with all major bank cards that support secure online transactions:
- Visa (Verified by Visa)
- MasterCard (MasterCard SecureCode)
If you have any difficulties confirming your payment, please contact your bank or choose another payment method.
3. Security and processing
All payments are processed through certified and secure payment systemsensuring the protection and privacy of customer data.
We we do not store payment card data.
4. Invoice
After payment is made, an email is sent to the customer's email address confirmation and invoice in PDF format.