{"id":14474,"date":"2020-08-19T07:40:26","date_gmt":"2020-08-19T07:40:26","guid":{"rendered":"https:\/\/wpbingosite.com\/wordpress\/florial\/?page_id=14474"},"modified":"2025-11-26T17:37:30","modified_gmt":"2025-11-26T15:37:30","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/janaziedi.lv\/en\/biezak-uzdotie-jautajumi\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"14474\" class=\"elementor elementor-14474\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-66e9c05 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"66e9c05\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4170ba4\" data-id=\"4170ba4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ba7f0e9 title-block-1 elementor-widget elementor-widget-heading\" data-id=\"ba7f0e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-acbdb48 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"acbdb48\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2d2b84b\" data-id=\"2d2b84b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a63f043 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a63f043\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div id=\"pasutijums-wrapper\"><h2 id=\"pasutijums-title\">Order at<\/h2><div class=\"pasutijums-section\"><h3 class=\"pasutijums-heading\">How to place an order?<\/h3><p class=\"pasutijums-paragraph\">You can place an order online in our e-shop or on site at the flower salon.<br \/>Choose flowers online, fill in delivery information and make payment.<br \/>If you have any questions, our team is always ready to help.<\/p><\/div><div class=\"pasutijums-section\"><h3 class=\"pasutijums-heading\">Will I get an invoice?<\/h3><p class=\"pasutijums-paragraph\">The invoice will be sent to the email address provided after payment.<br \/>If you have any questions, contact us - we will help you find the necessary information or resend the invoice.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-46827e5\" data-id=\"46827e5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e6085e4 elementor-widget elementor-widget-text-editor\" data-id=\"e6085e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div id=\"piegade-bloks\"><h2 class=\"piegade-nosaukums\">Delivery<\/h2><div class=\"piegade-sadala\"><h3 class=\"piegade-virsraksts\">When will I receive my order?<\/h3><p class=\"piegade-teksts\">The delivery time is indicated at the time of order placement and confirmation.<br \/>Delivery takes place according to the selected date and time, striving to provide fast and accurate service.<\/p><\/div><div class=\"piegade-sadala\"><h3 class=\"piegade-virsraksts\">Can I cancel my order?<\/h3><p class=\"piegade-teksts\">If your order has not yet been shipped, please contact us as soon as possible.<br \/>We will try to cancel it and issue a refund. If the shipment has already been shipped, cancellation is not possible.<\/p><\/div><div class=\"piegade-sadala\"><h3 class=\"piegade-virsraksts\">Is delivery possible at a specific time?<\/h3><p class=\"piegade-teksts\">Yes, you can choose your preferred delivery time interval when ordering.<br \/>We do our best to comply with this. If there is any confusion, our team will contact you.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-654ba5d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"654ba5d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-79cd7ac\" data-id=\"79cd7ac\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e61f810 elementor-widget elementor-widget-text-editor\" data-id=\"e61f810\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div id=\"apmaksa-bloks\"><h2 class=\"apmaksa-nosaukums\">Payment<\/h2><div class=\"apmaksa-sadala\"><h3 class=\"apmaksa-virsraksts\">What payment options are available?<\/h3><p class=\"apmaksa-teksts\">We offer card payment as the only way to pay for your orders.<br \/>Online payments are processed securely and quickly.<\/p><\/div><div class=\"apmaksa-sadala\"><h3 class=\"apmaksa-virsraksts\">Can I pay on delivery?<\/h3><p class=\"apmaksa-teksts\">Payment is usually made online.<br \/>If you wish to pay on delivery, please contact us before placing your order to discuss your options.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-76aaebb\" data-id=\"76aaebb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ea361b8 elementor-widget elementor-widget-text-editor\" data-id=\"ea361b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div id=\"atgriesana-bloks\">\n<h2 class=\"atgriesana-nosaukums\"> Returns and complaints<\/h2>\n<div class=\"atgriesana-sadala\">\n<h3 class=\"atgriesana-virsraksts\">What if the flowers are damaged or not as ordered?<\/h3>\n<p class=\"atgriesana-teksts\">We check every order carefully before dispatch, but we understand that misunderstandings or unexpected situations can happen.\nIf you receive a damaged or incorrect item, please contact us within 24 hours.\nWe will offer a replacement or refund depending on the situation.<\/p>\n\n<\/div>\n<div class=\"atgriesana-sadala\">\n<h3 class=\"atgriesana-virsraksts\">Can I return the flowers?<\/h3>\n<p class=\"atgriesana-teksts\">Flowers are perishable goods and cannot be returned unless there are defects in quality or delivery.\nOur aim is to ensure customer satisfaction, so each case is handled individually.<\/p>\n\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Bie\u017e\u0101k uzdotie jaut\u0101jumi Pas\u016bt\u012bjums K\u0101 veikt pas\u016bt\u012bjumu? Pas\u016bt\u012bjumu var veikt tie\u0161saist\u0113 m\u016bsu e-veikal\u0101 vai uz vietas ziedu salon\u0101.Tie\u0161saist\u0113 izv\u0113lieties ziedus, aizpildiet pieg\u0101des inform\u0101ciju un veiciet apmaksu.Ja rodas k\u0101di jaut\u0101jumi, m\u016bsu komanda vienm\u0113r ir gatava pal\u012bdz\u0113t. Vai sa\u0146em\u0161u r\u0113\u0137inu? R\u0113\u0137ins tiek nos\u016bt\u012bts uz nor\u0101d\u012bto e-pastu p\u0113c apmaksas.Ja rodas neskaidr\u012bbas, sazinieties ar mums \u2014 pal\u012bdz\u0113sim atrast nepiecie\u0161amo [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14474","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/janaziedi.lv\/en\/wp-json\/wp\/v2\/pages\/14474","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/janaziedi.lv\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/janaziedi.lv\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/janaziedi.lv\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/janaziedi.lv\/en\/wp-json\/wp\/v2\/comments?post=14474"}],"version-history":[{"count":31,"href":"https:\/\/janaziedi.lv\/en\/wp-json\/wp\/v2\/pages\/14474\/revisions"}],"predecessor-version":[{"id":38077,"href":"https:\/\/janaziedi.lv\/en\/wp-json\/wp\/v2\/pages\/14474\/revisions\/38077"}],"wp:attachment":[{"href":"https:\/\/janaziedi.lv\/en\/wp-json\/wp\/v2\/media?parent=14474"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}